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Māden stands behind the quality of our bags.  If you are not pleased with your purchase you may initiate a return for unused product within 30 days of the purchase date. Please reach out to for a return shipping label.  Please keep in mind that the return shipping fees will be deducted from the refund amount. To arrange for a return ship product to: 3558 E. Marlene Dr, Gilbert AZ 85296

Once your item has been inspected, we will refund the original form of payment with 3-5 business days.

Māden offers a 1 year warranty on all bag hardware.  This includes zippers, clasps and rings.  We also warranty our bags for any manufacturing defects. Please reach out to hello@madenbags to initiate a warranty claim.

International orders are final. No returns are accepted.