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INFO

Have a question?  We would love to help!  Please email us at hello@madenbags.com

Māden stands behind the quality of our bags.  If you are not pleased with your purchase you may initiate a return for unused product within 30 days of the purchase date. Please reach out to hello@madenbags.com for a return shipping label.  Please keep in mind that the return shipping fees will be deducted from the refund amount.

Once your item has been inspected, we will refund the original form of payment with 3-5 business days.

Māden offers a 1 year warranty on all bag hardware.  This includes zippers, clasps and rings.  We also warranty our bags for any manufacturing defects. Please reach out to hello@madenbags to initiate a warranty claim.

International orders are final. No returns are accepted.